Shipping & Returns Policy – singhbharat.com

S NO	STATE NAME	SHIPPING BILL AMOUNT	SHIPPING FLAT RATE
1	CHANDIGARH, PUNJAB , HARYANA	Below ₹ 500/-	₹ 40/-
2	REST OF INDIA	Below ₹ 500/-	₹ 50/-
3	FREE ALL OVER INDIA	₹500/- ABOVE	FREE

We want you to love the products that you buy from us. In case you have concerns related to your purchase, drop us a mail within 3 days of delivery with details at help@singhBHARAT.com

Within 24 hours of receiving the customer’s order, the goods will be booked with India’s top courier services like DELHIVERY,DTDC,ECOM EXP.(WE HAVE TIE UP WITH THESE THREE COURIER SERVICES)and the customer will receive the goods within 2 to 5 days depending on the distance of the customer’s address.

In case you received the wrong item…….
Drop us an email at help@singhBHARAT.com or call us at 9464547089 OR 0176-2522763 within 5 days of the date of delivery. Our Customer delight team will resolve it at the earliest.

In case you received a damaged item………………
Drop us an email with your order id and the picture of the damaged product at help@singhBHARAT.com or call at 0176-2522763 OR 946464-7089 within 3 days of the date of delivery. Our customer delight team will help you with your queries and resolve it at the earliest.

In case you have concerns related to the product…………….
Drop us an email at help@SINGHbharat.com or call at 0176-2522763. Our customer delight team will help you with your queries and resolve it within 24 hours.

In case you need to cancel your order before it has been dispatched…………….
You can cancel an order within 3 hours of placing the order.

In case you need to cancel your order after it has been dispatched……………..
You can simply refuse to accept the parcel at the time of delivery as the order will not be returned once delivered.

In case your order is marked delivered but not received by you…………..
Drop us an email at online@heliosindia.com or call at 1800114252 within 3 days (72 hours) of the date of delivery. Our Customer delight team will resolve it at the earliest.

Shipping charges on purchase…………………
We offer FREE Shipping on all orders above Rs. 500/-, which is notified from time to time. We also offer Cash-On-Delivery at no additional charge.

Goods purchased by you from the website must be returned by you within 3 days from the date of receipt of your goods and your payment refund must be made within 24 hours of receiving the goods back.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Perfumes & Deo

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 hours of receiving the goods back.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@singhBHARAT.com and send your item to our address.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.